Good-bye Digital Point

Company 1 Comment »

As of July 28 2008, I have no presence at Digital Point. Why? I was banned for posting duplicate threads. The moderators claimed that I was spamming the same offer (posting one offer a day). However, I feel that I was wrongly banned, because 1) the rules for the buy/sell forum are not specific on the subject and 2) I had absolutely no warning. Apparently, the moderators at Digital Point looked into my history to find things I had done wrong, and decided to give me seven (7) infractions for the same thing, “duplicate threads.” I was not aware that there were rules against posting offers daily, as I’d seen many others do it (that are not banned). What I really think was horrible is the fact that they didn’t give me a warning and tell me what I was doing wrong, they just went ahead and added seven infractions to my account… did I break the rules? I suppose so. Did I know that I was breaking the rules? No, I did not. You would think that if the moderators at Digital Point didn’t want people posting offers every day, they would set a specific time limit. Everyone has different views on what is considered spamming and what isn’t (I’m guessing this ties along with spamming, because of the duplicate threads and such).

Data Back-ups

Company No Comments »

I am proud to announce that Addictive Hosting now makes nightly back-ups of all data. This will benefit both the customers and ourselves — seeing as how 1) our customers’ data is now recoverable, and 2) our customers feel a higher level of safety. Keep in mind, however, that customers should still back up their data. If you are a customer, and need a back-up, please contact us at support@addictivehosting.com. And until next time, take care! :)

24/7 Technical Support

Company No Comments »

In order to provide our customers with top-notch support, we have filled our technical support team. Not only does this mean faster response times, but it also means that we will be able to assist you 24/7, no matter what the problem. However, keep in mind that our technical support team cannot assist you with sales or billing inquires. Normal hours for these departments are 9:00AM - 5:00PM (EST).

Powered by Addictive Hosting
Entries RSS Comments RSS Log in